I just wrote this for a university post and I loved it, so I thought I’d share it here.
How I got here
I love democracy. I want to further the cause of democracy by helping illustrate the specific realities of the United States of America, one of the most bodacious democratic experiments in human history. So, I became a government journalist and learned how to put words and photos in a weekly newspaper.
Then I realized that to write anything meaningful for those words and photos in the newspaper, you have to know stuff, a lot of stuff. I promised myself I would take at least one college class per semester, and I have since the early 1980s. I did more than 60 credit hours in search of a bachelor’s degree from more than a dozen different colleges and universities and finally cobbled it all together for a BA in Sociology from Chapman University. Then all but dissertation in the master’s degree from the American University in Cairo (Cultural Anthropology). Then an AAS in computer programming from Cochise Community College. Along the way, I have studied six languages, achieving scores of 3/3 in Spanish, 2/2 in Japanese, 2/2+ in Portuguese and 1+ in Arabic and Korean on the State Department evaluation system, which considers 3/3 equal to a native speaker who has a high school education. I have also studied my husband’s language of Mandarin Chinese.
But I also realized that college isn’t enough. So I read and read and read. I have read dozens of books on national histories, including the history of Chile in Spanish, and Egyptian and Japanese classic works of literature in translation, critical philosophers like Sun Tzu from China and my personal favorite, Plato. I wanted to put the world in context.
Since my earliest days, I’ve tried to find ways to cram more time into a single day or at least more information absorption. Reading a book is slow, cumbersome work. In the early days, when I took home less than a $1000 per month as a enlisted Marine in the 1980s, I would still spend as much as $100 for a book on cassette. I even went to the library to check out books on cassettes or DVDs and listened to them during commutes to work or while waiting for anything – a doctor, an airplane, whatever.
The first time I went overseas, I was limited to two pieces of luggage to sustain me for a year or two. My number one problem was which books to take. I couldn’t take my complete collection of the Encyclopedia Britannica Great Thinkers of the Western World, they were too heavy.
Of course, books on cassettes or DVDs were lighter and if I burned them all onto a hard drive, lighter still. Then one day, I met audible and the iPod classic and my life changed forever.
I could keep a virtually unlimited number of books in my pocket, weighing less than my wallet. I could let the information, including foreign languages, streaming into my ears day and night, even while drifting off to sleep.
Then I saw a presentation with Jeff Bezos talking about the effects of dual modality. That reading the text of a book, something I often did when I wasn’t driving, while simultaneously listening to an audio version of the same book increased comprehension and retention. In a 2016 journal article, authors Rogowsky, Calhoun and Tall explain and explore the value of dual modality. (Rogowsky, Calhoun, & Tall, 2016)
My audiobook collection is just over 800 books, mostly nonfiction, scholarly and history with a smattering of classical literature and science fiction. According to the audible website, I’ve been a member since August 30, 2008. Amazon bought Audible in March 2008, so I’m guessing I was one of the first on the platform. The app on my current iPhone says I’ve listened to audiobooks for a total time equivalent to one month, 14 days, 15 hours and 12 minutes. However, this doesn’t track the fact that I can and do listen to my Amazon audiobooks on my Alexa Smart Speaker, on my government computer using Amazon’s website and from my laptop computer. In fact, I can access my audiobooks from pretty much any internet-based platform, including my daughter’s iPad. I wish the website tracked total reading time across all devices. I listen to audiobooks using my iPhone connected to CarPlay in my SUV but have to use an aux cable in my subcompact car because it doesn’t have CarPlay yet. I called BestBuy and learned they can install CarPlay in my car along with a rearview camera. I plan to get them both installed this winter in addition to buying the Alexa device for autos, one for each car. At that point, it won’t matter if I forgot the cable to connect my iPhone to CarPlay, my car will have a copy of my audiobook downloaded in a device and with WhisperSync technology, it will know where I left off reading on my Kindle or iPhone, so I don’t have to reread the material I’ve already consumed.
Since I’m in the news business, I want to know what’s going in the news, but I want serious news – markets, global events, world political changes, etc., not just the local weather and updates on social media influencers. So I have news apps installed on my cell phone that bring me reports on the Dow Jones, CNN Money, BBC, China Daily, Al Jazeera in English, Fox News, the Washington Post, NPR, CGTN (Chinese government official news channel), Reuters, AF Connect, Asahi Shimbun (the Tokyo daily), and Canberra News. These apps push information to me, scrolling across the screen with the latest in hot news from around the world, often telling the same story from wildly different angles.
According to an article in Political Communication by Zhongdang Pan, all parties, including the news media, politicians and lobbyists work to frame news in a light that best suits their goals. As such, reading diverse content improves topic comprehension and undermines the various authors hope to imprint on me a framing they prefer the public consume. (Pan, 1993)
Where I’m going
When the Air Force hired me as the chief of the public web in 2011, I panicked. I was, in my own assessment, in no way qualified for the job. I was not sufficiently tech savvy. This is why I picked up an AAS in computer programming. I asked my office to pay for a dozen courses in website design, website programming, Microsoft Access programming, and I read all the technology books I could find. Thankfully many if not most of them are available in an audible format.
I started to experiment. I bought programmable thermostats and a programmable vacuum cleaner robot. I bought a smart home security system with an online video camera and smart light switches and smart TVs. And of course, smart speakers. Two. Alexa and Google Home. I wanted to understand the Internet of Things, not just from Forbes articles and the like, although I read those too, but from a lived experience. (Morgan, 2014)
I wanted to understand exactly what the technology was capable of and where it could take us. With a background in sociology, I wanted to understand what would best serve the people and my first love, democracy. I realized voice user interface from smart speakers would smash the centuries-old hierarchy of knowledge that he who reads the most text on paper earns the most money and social clout. I wrote a blog about this idea. (Hu, 2018)
I realized that the extraordinary democratic experience we have had combined with the new crowd sourcing technology could create a reality from the fiction of a direct democracy. (Gardels, 2018) After a job interview with the Alcohol, Tobacco and Tax Bureau, which will most likely be responsible for drafting new regulations regarding recently legalized cannabis, I began developing a concept for an online platform to crowd source the development of government regulations. It is based on an idea cobbled together from Clay Shirky’s books Here Comes Everybody (Shirky, 2008) and Cognitive Surplus (Shirky, 2010). I realized that rather than spending copious hours of time for the limited 480-person staff that runs this remarkably small agency, we could build a website that collects regulation suggestions from the public, allows them to vote them up or down and comment on them. It should be able to allow them to mashup a proposal, meaning copy another citizens proposal and modify it sufficiently that it becomes a different legislative proposal. Then run the finalists through a set of government lawyers to vet them for consistency and publish.
The government agency will significantly reduce its workload. It will completely change the equation of the public comment period. And the remarkably enthusiastic producers and consumers will have a direct say in how their world is governed. Direct democracy has always seemed like a little piece of mythological fiction from ancient Greece at a time when people were in no way equal.
I’m excited by the idea that I might be able to use technology to help my country create a system that allows the general public direct access to policy making. Of course, first, I have to get hired. Still, regardless where I go, I’m always looking for ways to bend the technology to my ambitions, which as one previous supervisor wrote in my annual review, “is more for the organization and humanity than for herself.”
Bibliography
Gardels, N. (2018, October 5). Direct Democracy: Renovating Democracy from the Ground Up. Retrieved from Washington Post: https://www.washingtonpost.com/news/theworldpost/wp/2018/10/05/direct-democracy-2/?utm_term=.0f0049366d52
Hu, C. A. (2018, November 9). New Literacy: Eulogy for Gutenberg. Retrieved from Charlotte Ann Hu: https://charlotteannhu.com/2018/11/09/new-literacy-eulogy-for-gutenberg/
Morgan, J. (2014, May 13). A Simple Explanation of the Internet of Things. Retrieved from Forbes: https://www.forbes.com/sites/jacobmorgan/2014/05/13/simple-explanation-internet-things-that-anyone-can-understand/#206d2edb1d09
Pan, Z. (1993). Framing Analysis:An Approach to News Discourse. Political Communications, 55-75. Retrieved from https://s3.amazonaws.com/academia.edu.documents/45567926/Pan_Kosicki_1993.pdf?AWSAccessKeyId=AKIAIWOWYYGZ2Y53UL3A&Expires=1542319483&Signature=IZRHRLe2lmUemWF2UnoDaUmxzsg%3D&response-content-disposition=inline%3B%20filename%3DFraming_Analysis_An_Approach_
Rogowsky, B. A., Calhoun, B. M., & Tall, P. (2016, September 1). Does Modality Matter? The Effects of Reading, Listening, and Dual Modality on Comprehension. SAGE, 6(3), online. Retrieved November 11, 2018, from https://journals.sagepub.com/doi/full/10.1177/2158244016669550
Shirky, C. (2008). Here Comes Everybody: The Power of Organizing Without Organizations. New York: A Perigee Book/Penguin Group.
Shirky, C. (2010). Cognitive Surplus. New York: A Perigee Book/Penguin Group.